About Us

We are professional, rewarding and collaborative.
Our staff is the real star at Auctrix. Here, we empower and support our employees to reach their full potential. We are committed to creating an environment of fulfillment and work-life balance that helps us grow as individuals and as a team. This commitment enables us to deliver the best services to our clients and pay forward to communities. We offer job opportunities in customer service, account management, sales, marketing research, finance, and other specialized fields. Our employees enjoy excellent benefits that include quarterly companywide events; training programs for new hires; travel bonuses for performers, mentoring with expert consultants from across the company; and many other perks designed to make your career with us a rewarding experience.

Join us at Auctrix - a leading BPO in the Philippines, and experience the power of teamwork!

Job Goal / Rationale
We are looking for a Virtual Assistant to provide administrative support to our team while working remotely.
As a Virtual Executive Assistant, you will provide remote support to senior executives of the client in the region you are designated to support. You will deliver exceptional customer service supporting offshore executives in calendar and meeting management; email management; booking travel, accommodation and supporting other travel logistics; event management; completing expense reimbursements; client relationship management; documentation preparation and other administrative tasks as needed. You will work in a fast-paced environment with a supportive and dynamic virtual and local executive assistant team.
Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

Job Details:

• Position: Virtual Assistant
• Location: Legazpi City, Albay
• Salary: Php 15,000 to Php25,000 per month
• Schedule: Monday to Friday | Day-Shift and Night-shift Available
• Work Setup: Onsite

Key Responsibilities
Your primary role and responsibility is to deliver proactive support and administrative services, including, but not limited to:

• Calendar/Meeting Management - Manage and coordinate diaries and schedules with internal and external stakeholders on behalf of the executive
• Email Management - Screen, respond to and/or action emails as necessary
• Travel Management - Arrange the flight and hotel accommodations of the executive, and other logistical requirements (VISA, transfers, etc.)
• Expense Management - Track and submit expenses for reimbursement or payment requisition and adhering to monthly deadlines
• Events Management - Assist in setting up the logistics (venue, catering, electronic equipment) of the event and coordination of invites and monitoring RSVPs
• Timesheet Management - Track, enter and submit the worked hours of the executive and adhering to weekly deadlines
• Telephone Management - Relay accurate and detailed messages, and action or transfer calls to the executive as required
• Client Relationship Management - Build relationships with clients and their EAs, update and maintain client lists using client’s database, and track information and report on clients and/or markets
• Customized Communications - Prepare or amend simple correspondences or documents using client templates while adhering to the Firm's branding, collate and/or print documents for meetings, and transcribe short recordings of meetings
• Ad-hoc tasks